Chapter 2 UNPROFESSIONAL CONDUCT: When bad behaviour goes unchecked

WHAT’S GOING ON

Written policies and standards of professional behaviour exist in most workplaces. Despite this, when you’re having a bad day, it can be difficult to mask your feelings and keep your negativity, anger, anxiety or frustrations to yourself.

These ‘bad days’ become a problem when they keep happening. When the bad days are causing hurt and disruption to other members of the team, ...

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