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Flawless Consulting: A Guide to Getting Your Expertise Used, Third Edition
book

Flawless Consulting: A Guide to Getting Your Expertise Used, Third Edition

by Peter Block
February 2011
Intermediate to advanced content levelIntermediate to advanced
352 pages
7h 53m
English
Jossey-Bass
Content preview from Flawless Consulting: A Guide to Getting Your Expertise Used, Third Edition

CHAPTER 15

MANAGING THE MEETING FOR ACTION

Anytime you present a clear and simple picture of the current situation and make your recommendations, you do it in hopes of triggering action. The action could be a decision, further discovery, or learning. It is the moment of truth and high anxiety for the client and the consultant. It is also exciting and fun. Next to that moment at the beginning of the project when the client says yes, this is the part of consulting that I enjoy most.

The excitement of the meeting for action is that it holds the promise of some movement. It holds some hope that the energy the client and I have invested in this process will pay off. This is the major agenda—the commitment to action. Even if most of the meeting is ...

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Publisher Resources

ISBN: 9780470620748Purchase book