ACKNOWLEDGMENTS

It is a treat to have an opportunity to formally express appreciation to those who originally created the concepts expressed in this book.

Conceptually, the role of interpersonal skills in organizations and the key role that authentic behavior plays was pioneered by Chris Argyris. What I learned as a student of his in the now-famous 1960s is still powerful and relevant.

Most of us learn how to consult from watching someone who knows how to do it. I was lucky early in the game to follow around Barry Oshry, Roger Harrison, and Dick Walton. They are the best and gave support to me that was above and beyond the call of duty.

Tony Petrella, my partner in crime from the beginning, and Marv Weisbord have so deeply contributed to my ...

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