Flex - The New Playbook for Managing Across Differences

Contents

Dedication

 

Acknowledgments

Introduction

Glossary of Key Terms

Part I: Getting Inside the Gap: What Keeps Us from Connecting

    Chapter 1 - What You Don’t Know Can Hurt You: How We (Don’t) Talk about Difference

    Chapter 2 - Managing the Power Gap

    Chapter 3 - Culture and Communication: Flexing across Styles

    Chapter 4 - Portrait of a Fluent Leader

    Fluent Leader Profile: Rosaline Koo—Building Fluency Beyond Stereotypes

Part II: The Killer App: Flexing Across the Gap

    Chapter 5 - Power Gap Principle: Flex Your Management Style

    Fluent Leader Profile: Don Liu—Bridging the Gap through Generosity of Spirit

    Chapter 6 - Navigate the Power Gap with Your Peers

    Chapter 7 - Go the Distance with Your Superiors

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