Introducing Workflow
Workflow is a Force Platform business-logic engine that allows us to automatically send email alerts, assign tasks, or update field values based on rules that we define. Any time that changes to a record meet the conditions in a workflow rule, the platform automatically performs any actions associated with the rule.
For example, let’s say Ben Stuart, a software development manager, has decided to extend an offer to Ethan Tran, a bright young candidate who’s interested in the Jr. Software Engineer position. At Universal Containers, it’s a recruiter’s job to extend offers, but in this case, Mario Ruiz, the recruiter responsible for the Jr. Software Engineer position, doesn’t know whether or not Ben has made a decision unless ...
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