Improving productivity using automated approval process
Apart from automating the process workflows, Force.com also provides a system for automating the approval process. The difference between workflows and an approval process is that an approval process requires a manual decision between the flows. A typical approval process flow is as follows:
Creating a multi-step approval process
An approval process can be of single step or multiple steps. At every approval stage we can add a set of actions. The following diagram illustrates a typical flow for a multi-stage approval process. At every stage we have a different set of users to approve the record ...