
11
Forensic Laboratory Key
Business Metrics and
Cost–Benet Analyses
Introduction
Forensic top management needs objective metrics dening law enforce-
ment requirements and the associated forensic service costs, capabilities,
cost benets, and performance to make good decisions. Traditional foren-
sic laboratory organizational culture is reactive adverse risk management
requiring a transformational change to proactive leadership. Law enforce-
ment forensic laboratory service requirements have lacked denition for
quantity and type of evidentiary analyses. Forensic service requirements
are essential for design and resourcing adequate laboratory c