
16 Forensic Laboratory Management: Applying Business Principles
Laboratories can only dene needed resources and capabilities aer law
enforcement has dened forensic service requirements (Figure2.2). How can
laboratories be expected to provide adequate services with no guidance on
customer requirements?
Questions for law enforcement top management:
What are your requirements for forensic services?
How many cases from what type of crimes will be submitted to the
laboratory for analyses?
How many items will be submitted for each case?
What forensic analyses (e.g., DNA, latent prints) are required for
which items?
What is an acceptable cycle time?