31Cost–Benet Analyses
under control to processes not under control) can now be applied, managed,
and monitored for continual improvements. Why should all cases be 100%
administratively and technically reviewed if a specic analyses procedure is
properly controlled, exhibits acceptable variance in precision and accuracy,
and meets customer requirements? Quality resources should be reallocated
from processes under control to processes not under control freeing up qual-
ity processes for higher productivity and decreased cycle times. Also included
in Figure2.10 is the costs incurred for employee voluntary and involuntary
turnover.
Human Resource Turnover (C
HRTO
)
Human resources are a major part of the budget and should be treated as an
invest