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Forensic Laboratory Management
book

Forensic Laboratory Management

by W. Mark Dale, Wendy S. Becker
September 2014
Intermediate to advanced content levelIntermediate to advanced
363 pages
12h 3m
English
CRC Press
Content preview from Forensic Laboratory Management
36 Forensic Laboratory Management: Applying Business Principles
have established the lexicon of standardized terms and, more important,
the organizational culture that institutionalizes continual improvement of
quality.
W. Edward Deming is one of the pioneers of quality management and
statistical process control. “Views not backed by data are more likely to
include personal opinions, exaggeration and mistaken impressions … Data
without context or incorrect data are not only invalid but sometimes harm-
ful as well” (Deming, 1986a).
Deming’s work with the Japanese aer World War II is legendary and
transformed Japanese manufacturing from very poor ...
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Publisher Resources

ISBN: 9781466556713