296 Forensic Laboratory Management: Applying Business Principles
procedure covering continuous improvement (CI) to comply with this ele-
ment. However, there is a strong streak of redundancy in this section because
you have already seen CI previously with two clauses that speak to continuous
improvement as a requirement, that is, in the statements of quality (4.2.2e),
and evidence of commitment to continually improve the management sys-
tem and its eectiveness (4.2.3). We noted that these clauses were particularly
addressed to the lab manager. As noted earlier, it might be to your advantage
to think about them as a cluster.
About all this requirement (4.10) contributes is to state a few specic tools
you are expected to use in your CI eort