Appendix 3
Glossary
availability bias: We tend to regard an event as more likely if we can readily recall similar events in our “available” memory.
cognitive dissonance: The stress caused in our mind because our cognitive map perceives an inconsistency or isin apparent conflict with the actual situation around us.
confirmation bias: Placing too much emphasis on information or evidence that confirms our prior beliefs.
consensus building: More common ground can be achieved by trying to separate our values from facts. Values are subjective. Experts can shed light on the facts. Disentangling values from facts can lead to consensus building.
defensive avoidance: The tendency to avoid making decisions by denial, procrastination, and shifting of responsibility. ...
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