10
Create the Control Plan
The results from House of Quality 3 (HOQ3) are the foundation in developing a Control Plan. This last house focuses on key Process Variables (PVs) that aid the manufacturing of high-quality product. Moreover, all those manufacturing metrics are leading indicators, ensuring a suitable product for our customer. Identifying PVs is not enough, and we need more definitions on how to control and maintain those operating ranges from HOQ3. The outcome of this chapter is to manufacture a consistent predictable quality product, in other words, sustain the gains.
10.1 Sustain the Gains
What happens if the variable is not within the defined values? How much variation is acceptable before a change is needed? The key PVs, as ...
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