Index
A
action (active listening), 63
active listening, 63–64
adjourning stage (team development), 43, 48
architects lead, 10, 53
role in project teams, 15–16
The Art and Power of Facilitation, 39, 51
B
BABOK™ Guide, 113–114
BACoE (business analysis center of excellence)
benefits, 93
implementation best practices, 107–116
implementation considerations, 105–107
organizational maturity considerations, 105
organizational positioning considerations, 103–105
overview, 84, 94–96
providing organizational value, 118–119
scope considerations, 96–103
typical organization, 117
BACoE Business Plan/Operations Guide, 116
Bank of Montreal (BMO), 95–96
Barret, Kathleen, 95
benefits management, 97, 101
Bolles, Dennis, 103
BSLC (business solution life cycle)
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