Chapter 26. FEEDBACK—THE HEART OF ALL COACHING
Now that we have settled into the concept of coaching and our leadership role in developing others, let's talk about feedback. Ken Blanchard, best-selling author of The One Minute Manager and many other leadership books, said, "Feedback is the breakfast of champions." With all due respect to Wheaties®, we agree. Feedback is required for anyone to continue to improve his or her performance in any skill and in any setting.
Though coaching is more than just feedback, feedback is an integral part of coaching. In this chapter we explore feedback from a variety of angles, helping you understand it and, more important, helping you use it effectively and confidently in your leadership role. There are two additional ...
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