This chapter provides a basic framework for understanding how Web 2.0 and social media are developing in healthcare. The author defines frequently used terms and concepts and presents key players per category.
healthcare social media
online patient communities
personal health records
shared decision making
In a new field, the use of terminology is always unstable. Google Trends confirms that the expression ‘social media’ overtook ‘Web 2.0’ by the end of 2009 in both search volume and news references.1 Through observation, we know that the term ‘healthcare ...