Chapter 5
Opportunistic Analysis
Imagine you are a surgeon in a busy hospital. One afternoon, a patient storms into your office with an unmistakable air of urgency. “Doctor,” he cries, “I need you to take out my appendix, right away.”
What would you say? If you follow the customer-is-always-right mentality that governs many interactions between learning professionals and our compliance SMEs, you may already be reaching for your scalpel.
The need seems urgent, after all, and the customer obviously has a clear idea of what he wants. Leaving the analogy briefly for the real world, you may have SMEs come to you with entirely finished PowerPoint decks, asking you only to add some timed animations or narration and put it into your LMS. Building such ...
Get Fully Compliant: Compliance Training to Change Behavior now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
