Preface to the Second Edition

Many systems encountered in science and engineering require an understanding of probability concepts because they possess random variations. These include messages arriving at a switchboard; customers arriving at a restaurant, movie theatre or a bank; component failure in a system; traffic arrival at a junction; and transaction requests arriving at a server.

There are several books on probability and random processes. These books range widely in their coverage and depth. At one extreme are the very rigorous books that present probability from the point of view of measure theory and spend so much time proving exotic theorems. At the other extreme are books that combine probability with statistics without devoting ...

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