January 2012
Beginner
288 pages
9h 45m
English
We express our sincere gratitude to our students, colleagues, and the executive participants of numerous management development programmes, who have helped us clarify our concepts of business communication. We are also thankful to the distinguished scholars and authors, whose works we have used over the years in our teaching, research, and training. Their works have become an unconscious part of the ideas and thoughts discussed in this book. We ap-preciate the assistance of those, without whose help, this book could never have seen the light of day—the editorial team at Pearson—Praveen Tiwari, Vikarn Chowdhary, Amrita Naskar and Abhinav Chaturvedi.
We thank our prospective readers in advance, for they would be a source of improvement ...