Upon completion of this chapter, you should be able to:
Understand the functional relationship between communication and management.
Identify new trends in organizational communication due to technological changes and developments.
Know why managers need strong communication skills.
Understand the elements that form the structure of an organization's communication network
Understand the formal and informal lines of organizational communication.
Know what and how much should be communicated to employees at the workplace.
Exhibit 7.1 shows some important functions of management. The function of communication is to define and support the action involved in each of these functions. ...