April 2016
Intermediate to advanced
588 pages
15h 3m
English
Chapter 24
This chapter is about information models. Two of the most popular information models in telecom domain, the Common Information Model (CIM) and Shared Information/Data Model are discussed in this chapter. TeleManagement Forum (TMF) and Distributed Management Task Force (DMTF) have developed a mapping between these two information models.
Information models are important for application scalability. For example, consider a simple order management solution that uses two fields, first name and last name to represent the name of a customer. Another application for customer support uses three fields, first name, middle name, and last name to represent the name of a customer that contacts the support ...