Wrapping It Up . . .
As you can see, being a manager is both challenging and exciting! One thing we know for sure is that managers do matter to organizations. The Gallup Organization, which has polled millions of employees and tens of thousands of managers, has found that the single most important variable in employee productivity and loyalty isn’t pay or benefits or workplace environment; it’s the quality of the relationship between employees and their direct supervisors. Gallup also found that employees’ relationship with their manager is the largest factor in employee engagement—which is when employees are connected to, satisfied with, and enthusiastic about their jobs—accounting for at least 70 percent of an employee’s level ...
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