April 2015
Beginner
480 pages
107h 32m
English
2-5 Describe current issues in organizational culture.
Corporate leaders increasingly are recognizing that organizational culture is a critical business issue, particularly since an organization’s culture can be a “driver” of employee productivity, engagement, and retention. What current cultural issues are managers focusing on? We’ve identified five that we think are important. Let’s take a look.
In Chapter 1, we discussed why customers are so important to organizations and managers. A customer-responsive culture can lead to more satisfied employees and customers, which in turn can affect performance results. What does a customer-responsive culture ...