Skip to Main Content
Fundamentals of Management, 11/e
book

Fundamentals of Management, 11/e

by Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
April 2015
Beginner content levelBeginner
480 pages
107h 32m
English
Pearson
Content preview from Fundamentals of Management, 11/e

5 Major Concepts of Group Behavior

  1. 10-2 Describe the major concepts of group behavior.

1 Roles

Behavior patterns expected of someone who occupies a given position in a social unit

  • We adjust our roles to the group we belong to at the time.

  • Employees attempt to determine what behaviors are expected of them by: reading their job descriptions, getting suggestions from their bosses, and watching what their coworkers do.

    • —Role conflict happens when an employee has conflicting role expectations.

Photo shows a group of emperor penguins.

Kwest/Shutterstock

2a Norms

Acceptable standards shared by a group’s members

Each group has its own unique set of norms. Most organizations have common ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

SHRM Society for Human Resource Management Complete Study Guide

SHRM Society for Human Resource Management Complete Study Guide

Sandra M. Reed
Management, 13e

Management, 13e

Stephen P. Robbins, Mary Coulter
Management, 11th Edition

Management, 11th Edition

John R. Schermerhorn Jr.
Management, 12th Edition

Management, 12th Edition

John R. Schermerhorn Jr.

Publisher Resources

ISBN: 9780135175156