April 2015
Beginner
480 pages
107h 32m
English
10-2 Describe the major concepts of group behavior.
Behavior patterns expected of someone who occupies a given position in a social unit
We adjust our roles to the group we belong to at the time.
Employees attempt to determine what behaviors are expected of them by: reading their job descriptions, getting suggestions from their bosses, and watching what their coworkers do.
—Role conflict happens when an employee has conflicting role expectations.
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Acceptable standards shared by a group’s members
Each group has its own unique set of norms. Most organizations have common ...