Fundamentals of Management, 11/e

What Makes a Team Effective?

Making a Team Effective

Much research has been done on what it is that makes a team effective.29 Out of these efforts, we now have a fairly focused model identifying those characteristics.30 Exhibit 10–6 summarizes what we currently know about what makes a team effective. As we look at this model, keep in mind two things. 1 Teams differ in form and structure. This model attempts to generalize across all teams, so you should only use it as a guide.31 2 The model assumes that managers have already determined that teamwork is preferable to individual work. Creating “effective” teams in situations in which individuals can do the job better would be wasted effort.

Exhibit 10–6

Team Effectiveness Model

Source: Stephen ...