April 2015
Beginner
480 pages
107h 32m
English
11-1 Identify the focus and goals of organizational behavior (OB).
The material in this and the next four chapters draws heavily on the field of study that’s known as organizational behavior (OB). It’s concerned with the subject of behavior—that is, the actions of people—and organizational behavior is the study of the actions of people at work.
One of the challenges in understanding organizational behavior is that it addresses issues that aren’t obvious. Like an iceberg, OB has a small visible dimension and a much larger hidden portion. (See Exhibit 11–1.) What we see when we look at an organization is its visible aspects: strategies, objectives, ...