Fundamentals of Management, 11/e

Practicing the Skill

Do the following:

• Part A. Form groups of two. Each person is to spend a couple of minutes thinking (without sharing with the other person) of a time in the past when he or she was emotional about something. Examples might include being upset with a parent, sibling, or friend; being excited or disappointed about an academic or athletic achievement; being angry with someone over an insult or slight; being disgusted by something someone has said or done; or being happy because of something good that happened.

• Part B. Now you’ll conduct two role plays. Each will be an interview. In the first, one person will play the interviewer and the other will play the job applicant. The job is for a summer management internship with a large ...