How Do Nonverbal Cues Affect Communication?
Some of the most meaningful communications are neither spoken nor written. They are nonverbal communications. A loud siren or a red light at an intersection tells you something without words. A college instructor doesn’t need words to know that students are bored; their eyes get glassy or they begin to read the school newspaper during class. Similarly, when papers start to rustle and notebooks begin to close, the message is clear: Class time is about over. The size of a person’s office and desk or the clothes he or she wears also convey messages to others. However, the best-known areas of nonverbal communication are body language and verbal intonation.
Get Fundamentals of Management, 11/e now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
