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Fundamentals of Management, 11/e
book

Fundamentals of Management, 11/e

by Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
April 2015
Beginner content levelBeginner
480 pages
107h 32m
English
Pearson
Content preview from Fundamentals of Management, 11/e

What Barriers Keep Communication from Being Effective?

A number of interpersonal and intrapersonal barriers affect why the message decoded by a receiver is often different from what the sender intended. We summarize the more prominent barriers to effective communication in Exhibit 14–2 and briefly describe them here.

Exhibit 14–2

Barriers to Effective Communication

Barrier Description
Filtering The deliberate manipulation of information to make it appear more favorable to the receiver.
Selective perception Receiving communications on the basis of what one selectively sees and hears depending on his or her needs, motivation, experience, background, and other personal characteristics.
Information overload When the amount of information ...
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Publisher Resources

ISBN: 9780135175156