How Does Knowledge Management Affect Communication?
Part of a manager’s responsibility in fostering an environment conducive to learning and effective communications is to create learning capabilities throughout the organization. These opportunities should extend from the lowest to the highest levels in all areas. How can managers create such an environment? An important step is recognizing the value of knowledge as a major resource, just like cash, raw materials, or office equipment. To illustrate the value of knowledge, think about how you register for your college classes. Do you talk to others who have had a certain professor? Do you listen to their experiences with this individual and make your decision based on what they have to say (their ...
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