What Contemporary Control Issues Do Managers Confront?
15-4 Discuss contemporary issues in control.
The employees of Integrated Information Systems Inc. didn’t think twice about exchanging digital music over a dedicated office server they had set up. Like office betting on college and pro sports, it was technically illegal, but harmless—or so they thought. But after the company had to pay a $1 million settlement to the Recording Industry Association of America, managers wished they had controlled the situation better.28 Control is an important managerial function. We’re going to look at two control issues that managers face today: cross-cultural differences and workplace concerns.
Do Controls Need to Be Adjusted for Cultural Differences?
The ...
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