Fundamentals of Management, 11/e

B

• Baby Boomers, 44, 292, 362, 363

• balanced scorecard, 485

• Banga, Ajay, 178

• Banga, Ajiti, 6

• Bank of America, 127, 466, 512

• bankruptcy, 14

• Barnard, Chester, 35

• barriers to communication, 446, 447e

  • emotions, 447

  • filtering, 447

  • gender, 447

  • information overload, 447

  • language, 447

  • national culture, 447

  • overcoming, 449–450, 455

  • selective perception, 447

• Bartz, Carol, 300

• Beck, Jessica, 198

• behavior. See also organizational behavior (OB)

  • consistency in, 346

  • dealing with negative workplace, 364–365

  • extinction, 361, 366

  • of leaders, 364

  • learning theories and, 359–361

  • methods for shaping, 361

  • personality traits and, 349, 351–355

• behavioral component of attitude, 345

• behavioral management approach, 31

• behavioral theories of leadership, 414

• Bell Lab, 351