Fundamentals of Management, 11/e

O

• objectives. See goals

• OOF (Office of the Future), 260

• open systems, 36

• open-book management, 395

• operant conditioning, 359, 362

• operations management, 500–501. See also project management; value chain management (VCM)

  • contemporary issues in, 509–517

  • corporate strategy and, 503

  • Gantt charts, 513

  • manufacturing firms and, 501

  • manufacturing organizations, 501

  • productivity and, 501–503

  • service firms and, 501

  • technology and, 510

• opportunities, 174

  • strategic management, 137

• opportunity-based entrepreneurs, 199

• oral reports, 476

• order, management principles and, 31

• organic organizations, 240–241, 240e

• organization orientation, 278–279

• organizational behavior (OB), 33, 36, 343

  • focus of, 343

  • generational differences, 362–363

  • goals of, 344

  • negative, ...