objectives. See goals
OOF (Office of the Future), 260
open systems, 36
open-book management, 395
operant conditioning, 359, 362
operations management, 500–501. See also project management; value chain management (VCM)
contemporary issues in, 509–517
corporate strategy and, 503
Gantt charts, 513
manufacturing firms and, 501
manufacturing organizations, 501
productivity and, 501–503
service firms and, 501
technology and, 510
opportunities, 174
strategic management, 137
opportunity-based entrepreneurs, 199
oral reports, 476
order, management principles and, 31
organic organizations, 240–241, 240e
organization orientation, 278–279
organizational behavior (OB), 33, 36, 343
focus of, 343
generational differences, 362–363
goals of, 344
negative, ...