S

  • S corporation, 212, 213e

  • Saint-Gobain Performance Plastics, 507

  • Salesforce, 428

  • Sapient Corporation, 216

  • Sapone, Marcela, 198

  • SAS Institute, 346

  • satisfice, 100, 101

  • scalar chain, management principles, 31

  • SCAN Health Plan, 252

  • scientific management, 7, 36, 270

    • Taylor, Frederick W., 31

  • Scottrade, 168

  • Seattle Post-Intelligencer (P-I), 15

  • Second Life, 248

  • selection. See employee selection

  • selective perception, 357, 447448

  • self-awareness, 368, 426

  • self-employment, 198

  • self-managed teams, 336

  • serial entrepreneurs, 200

  • service firms, operations management and, 501

  • Signore, Scott, 215

  • simple structure, 244e

  • sincerity, 24

  • single-use plans, 148

  • Sinha, Rashmi, 225

  • SIRIUM (Supporting Initiatives to Redistribute Unused Medicine), 204

  • situational leadership ...

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