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Gamification for Employee Engagement by Akila Narayanan

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Driving engagement the SMART way

Before moving on to attaining the highest degree of engagement, we have to get the nitty-gritties right in driving engagement at a fundamental level. There are five factors that prescribe an employee's expectations at the workplace. Those termed as the SMART factors include Satisfaction, Motivation, Advancement, Recognition, and Trust.

Satisfaction

A satisfied employee need not be an engaged employee, but an engaged employee is almost always a satisfied employee. At the outset, job satisfaction indicates the degree to which an employee is content with their job, whereas engagement bespeaks the degree to which an employee goes beyond the call of duty. 75 – 80% of employees can be satisfied if they are assured of the ...

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