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Gamification for Employee Engagement by Akila Narayanan

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Chapter 2. Gamification in Action

Having understood from the previous chapter that gamification can act as a catalyst to accelerate engagement, let's explore the business processes where gamification can be put into action within an enterprise.

In this chapter, we will cover:

  • The business processes where gamification can be put into action
  • How to apply gamification in a variety of business processes
  • The other areas of applicability within an enterprise

Gamification and organizational management

There is a continuum of management levels within an organization that can be broadly classified as strategic, tactical, and operational management. Gamification has to be approached more from a strategic viewpoint and interleaved into the business processes ...

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