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Gamification for Employee Engagement by Akila Narayanan

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Chapter 6. Sustaining Outcomes and the Road Ahead

In the previous chapter, we saw a pilot implementation and the means to measure and monitor the outcomes. It is important to sustain those outcomes in the longer run.

In this chapter, we will cover:

  • How to sustain outcomes
  • How to develop adoption strategies
  • What is in store for the future of enterprise gamification

Sustaining outcomes

Rewards and recognition programs commonly prevail at workplace to motivate the workforce. No wonder rewards have become a straightforward means to sustain end user engagement in a gamification system.

While rewards can be broadly classified as tangibles and intangibles, a good gamification system should excite the user by providing a value that is perceived as most important ...

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