In the previous chapter, we saw a pilot implementation and the means to measure and monitor the outcomes. It is important to sustain those outcomes in the longer run.
In this chapter, we will cover:
Rewards and recognition programs commonly prevail at workplace to motivate the workforce. No wonder rewards have become a straightforward means to sustain end user engagement in a gamification system.
While rewards can be broadly classified as tangibles and intangibles, a good gamification system should excite the user by providing a value that is perceived as most important ...