Book description
This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a sec-
tion on how to develop employees’ communication competencies through formal training.
Table of contents
- Cover
- Half Title Page
- Title Page
- Copyright Page
- Dedication
- Contents
- Preface
- Part 1 Communication Cornerstones
- Part 2 Get Along
- Part 3 Get it Done
- Part 4 Get Ahead
- Appendix 1 Managerial Communication Competencies Survey
- Appendix 2 Presentation Rubric
- Listener Feedback About Presentation
- Appendix 3 Work Plan Template
- Bibliography
- Index
Product information
- Title: Get Along, Get It Done, Get Ahead
- Author(s):
- Release date: May 2015
- Publisher(s): Business Expert Press
- ISBN: 9781631571312
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