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Getting It Done: Project Management in Action by Project Management Institute

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Ominous Silence

The five taboo topics that can doom projects.

David Maxfield

Project management requires frank, honest and respectful dialogue. But what if the problems you see with a plan, a sponsor or a team member feel too taboo to mention?

In these cases, information-based processes and tools are of little help. Solving “undiscussables” requires deeper changes to cultural practices, social norms and personal skills.

The corporate training firm VitalSmarts investigated more than 2,200 projects, looking for undiscussables, categorizing them and measuring their impact. We discovered that the vast majority of project failures involve five undiscussables.

1.Fact-free planning. About 85 percent of project participants in the survey reported ...

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