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Getting It Done: Project Management in Action by Project Management Institute

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Steady the Course

Rely on what you know—even when you're out of your comfort zone.

Midge Crossan, PMP

When Dale Kietzman University (DKU) School of International Development tapped me to teach a master's course on project management for development projects in Douala, Cameroon, I knew it would be an adventure. None of my teaching experience had been with that culture's educational environment. So I turned to my knowledge of project management.

GETTING TO KNOW STAKEHOLDERS

First, my business partner, Debbie Ong, PMP, and I crafted and emailed a questionnaire to our 15 master's students. I needed a good audience analysis, and the way to do so was to get to know each student individually—background, degree, previous project work, etc.

Through ...

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