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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty by Patrick M. Lencioni

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PART TWO
Practice

CONTACT

The inside of the building did not match the exterior. A reception area and a large, fishbowl-like conference room dominated the front part of the building, which had been redone in brick and simple wood. The rest of the building and, as I would later learn, another across the quad, had been converted into open office areas. Everything was neat and simple, with desks and bookshelves along the walls, and skylights everywhere.
I was greeted by a petite, fortyish blonde woman in blue jeans who was sitting at the front desk. “Can I help you?”
Before I could answer, she continued, “Are you Jack?” Though she apparently knew who I was, she smiled politely as though I were just another visitor, maybe the FedEx guy or a caterer, ...

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