The SEM Process

The SEM process consists of the sequential steps described in this section. If your organization already has a process in place, what follows can help streamline portions of it. If it does not have a process in place, you might consider starting with this one to form your own process. In developing the SEM process, it was assumed that the director of software engineering, the software project managers, and the software engineers being reviewed all understood the use of BSC to develop corporate strategy (Kaplan and Norton, 1996b). If corporate strategy is not being developed at the highest levels, more localized strategies will be developed at the department or group level that may not necessarily be linked to overall corporate ...

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