Getting Started with Dynamics 365 Portals: Best Practices and Solutions for Enterprises

© Sanjaya Yapa 2019

S. YapaGetting Started with Dynamics 365 Portalshttps://doi.org/10.1007/978-1-4842-5346-5_1

1. Introduction

Sanjaya Yapa¹ 

(1)

Mount Waverley, VIC, Australia

 

In general terms, a portal is an independent application that exposes selected data and functionality to external clients/users. Many businesses incorporate portals to get their clients more involved with the business, which reduces the cost of back-office administration, improves customer and supplier relationships, improves decision-making, and offers scalable licensing options. When businesses open up their processes to clients, there are so many parameters and constraints to be considered, which requires a staggering amount of designing and planning. Finally, when clients ...