Chapter 8. Creating Human Tasks

Creating Human Tasks

Although some applications may be truly automated without any human intervention, many applications require some level of human interaction, such as escalations, interventions, or simply, manual data entry. Just as a typical service orchestration has a defined flow, so do many human interactions. For example, approving a high-value order may require three levels of approvals, which is a simple three-step flow. There are numerous complex patterns for these types of human interaction flows, which we refer to as Human Workflow. Often, the human workflow in your application is integral to the service orchestration and ...

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