Getting Your People to Step Up

CHAPTER 7MANAGERS AS COACHES: Empowering your managers to coach your people

If your managers are able to coach their people rather than always be in the directive role, it creates more engagement and empowerment of your people. People are more likely to stay with a business where a manager is investing in their development. Coaching can contribute to higher retention of people.

Coaching enables managers to help their people identify strengths and weaknesses and work on improving their skills and performance. Through regular feedback and guidance, people can make progress and meet their goals. When managers provide people with opportunities for learning and growth, it helps them acquire new skills and knowledge.

Coaching involves regular, constructive feedback. Effective communication between managers and their people is essential for understanding expectations of the work that is required and making adjustments.

Managers can use coaching to help people achieve their goals. Coaching can enhance and develop a range of skills in managers and their people, such as:

• Motivation and focus. Effective coaching by managers can boost people's motivation and focus, and when people understand how their work contributes to the business's wider goals (so they have a shared vision), this can also enhance motivation and focus (Chapter 1 explores the importance of a shared vision further). When people receive guidance and support from their managers, they are more likely to feel engaged and ...