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Bibliography

[biblio0_023] Harry, M. and Schroeder, R. (2000) Six sigma: The breakthrough management strategy revolutionizing the world’s top corporations. Doubleday, New York.

[biblio0_024] Kumar, S. and Gupta, Y.P. (1993) Statistical process control at Motorola’s Austin assembly plant. Interfaces, 23(2), 84–92.

[biblio0_025] Linderman, K., Schroeder, R.G., Zaheer, S. and Choo, A.S (2003) Six sigma: A goal-theoretic perspective. Journal of Operations Management, 21, 193–203.

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