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Giving Feedback: Expert Solutions to Everyday Challenges by Harvard Business School Press

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When to Give Feedback

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People tend to give feedback right away, in an impromptu manner. This immediate response can be very useful because the incident is fresh in everyone’s minds. However, there is the danger of reacting too quickly to a situation, before you have the necessary facts and information or while people’s feelings may still be too turbulent or brittle.

Know when to step in

In some ways, knowing when to give feedback is easier than you may realize; you just have to train yourself to recognize those appropriate moments when they occur. Offer feedback when these types of situations arise:

  • When good work, successful projects, and resourceful ...

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