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Giving Feedback: Expert Solutions to Everyday Challenges by Harvard Business School Press

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Tools for Giving Feedback

GIVING AND RECEIVING FEEDBACK

Planning a Feedback Session

Use this tool to organize before giving feedback during a scheduled session.

Name the issue or behavior that needs to be corrected or reinforced.

What is the impact of the issue or behavior on the team, in the department, or on the project?

What details do you have to describe the behavior accurately? (who, what, when)

What is the specific purpose of the feedback?

Describe possible barriers to giving this feedback. What can you do to overcome them?

What results do you want to produce? In the short run? In the long term?

GIVING AND RECEIVING FEEDBACK

Evaluating the Feedback Process

Use this chart after you have given feedback to determine what part of the ...

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