O'Reilly logo

Giving Feedback: Expert Solutions to Everyday Challenges by Harvard Business School Press

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Test Yourself

Test Yourself offers ten multiple-choice questions to help you identify your baseline knowledge of how to give and receive feedback.

Answers to the questions are given at the end of the test.

1. Feedback has been described as the sharing of observations about job performance or work-related behaviors. Which of these best describes the recommended directions in which feedback can be productive?

  1. Downward or laterally (with a colleague).
  2. Downward to someone who reports to you.
  3. Upward, downward, or laterally.

2. Doing your homework before a feedback session makes a difference in the success of the session. A key thing to keep in mind as you are planning is the receiver’s perspective on the issue you’ll be dealing with. What are potential ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required