PELIN URGANCILAR AND MICHAEL PHILLIPS
“Our CEO has stated that HR is too important to be left in the hands of HR people,” the HR manager of a leading bank in Turkey recently told us. “We initially felt resentful when he said this, but we eventually came to understand what he meant, and we know that he was right.”
In another conversation, the HR director of a fast-growing conglomerate in Turkey said, “One of our general managers called and complained to me about his business unit HR partner, who is on my team. He said, ‘She asks too many questions about the business. The business is not her business.’ He had apparently told her this as well. When she came to me asking what to do, I recommended that she keep doing what she always ...